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The strongest commercial banking relationships aren’t won.They’re built.

Building a primary relationship takes more than winning the account. Onsetto created the Operating Relationship Framework and the first Commercial Banking Operating Platform to put it into action—giving financial institutions a repeatable model for achieving relationship primacy.

Identify
Activate
Expand
Retain
Switches Add Customer

Switches

Track business customers switching to the bank

Switching Customers
73
Businesses enrolled
Customers Active
55
Businesses accepted invites
At Risk
19
Businesses inactive 5+ days
Search businesses...
Customer namePrimary bankerStatusCompletion %
Alder Creek ContractingM. DelgadoCompleted100%
Northbridge Dental GroupA. WhitfieldIn Progress71%
Harbor Point LogisticsM. DelgadoIn Progress62%
Vellum Design StudioR. OkaforCompleted100%
Ironleaf ManufacturingA. WhitfieldAt Risk28%
Summit Ridge HospitalityR. OkaforIn Progress47%
Cedar & Vine MarketM. DelgadoNot Started0%

The Operating Relationship Framework

A repeatable methodology for identifying, activating, expanding, and retaining primary operating relationships.

  1. 01Identify

    Discover businesses before the first conversation.

  2. 02Activate

    Transition operating activity into the primary banking relationship.

  3. 03Expand

    Turn operating activity into treasury growth.

  4. 04Retain

    Strengthen long-term commercial relationships.

One framework.Three strategies for growth.

Three growth strategies put the Operating Relationship Framework into action - helping financial institutions identify opportunities, activate relationships, and expand their value over time.

Built alongside banks.

Onsetto is built in collaboration with commercial banking leaders. Their experience shapes our platform, our framework, and how we think about building primary relationships.

  • First National Bank of Gillette
  • Cogent Bank
  • Republic Bank
  • Live Oak Bank
  • Gate City Bank
  • First International Bank & Trust
  • Kleberg Bank
  • Summit Bank
  • 1st New Mexico Bank of Silver City
  • FVCbank
  • Southern Bank of Tennessee
  • Citizens State Bank
  • The Liberty National Bank
  • First Community Bank and Trust
  • Claremont Savings Bank
  • Northeast Bank
  • Coastal States Bank
  • The Bank of Glen Burnie
  • TSB
  • TCB Capital Bank
  • Colony Bank
  • Victory Bank
  • Great Oaks Bank
  • Matt BleeckerSVP, Treasury Management Product & StrategyTradition Capital Bank
    “Transitioning your bank accounts to a new banking partner can be a manual and fragmented process. We sought out Onsetto, as a tool to assist our team in providing the most seamless and guided approach to transitioning accounts. We are excited for this partnership.”
  • Barry BlevinsDirector of Banking Solutions Advisory, Senior Vice PresidentColony Bank
    “One of our biggest challenges is the lag between account opening and meaningful funding. Onsetto's emphasis on accelerating funding through guided switching and recommendations was compelling to us, and we're looking forward to seeing how it shortens time to value for our clients”
  • Jon RuthCSVP OperationsVictory Bank
    “Onsetto's approach to identifying core operating components early in the relationship and their willingness to partner with us in these early stages of enhancing their product are the key reasons we chose to move forward. We believe this will help us establish stronger primary relationships sooner”
  • Jonathan ShearinChief Lending OfficerThe Bank of Glen Burnie
    “We were attracted to Onsetto's prospecting capabilities because they help shift business development from reactive to proactive. The ability to surface operating activity and treasury potential earlier in the sales process is something we believe will help our bankers win more qualified business relationships.”
  • Mark MarozChief Banking OfficerLive Oak Bank
    “At Live Oak Bank, we are committed to helping business owners succeed with banking experiences that are simpler, easier, faster, and more efficient. SwitchAssist provides a structured approach that helps reduce friction, improve onboarding, and accelerate activation so customers can realize value from their banking relationship more quickly.”

Built with bankers. Proven in banking. Designed for the operating relationship.

See how Onsetto works →

You've seen the framework. Now benchmark your bank.

Business Banking Activation Index

How does your bank compare?

See how your institution performs across the four stages that build primary operating relationships - and where your greatest opportunities exist.

5 Questions · 3 Minutes · Peer Benchmark · Executive Scorecard

Executive Scorecard · Preview

Your Activation Score

?? / 100

Peer Median

58

Peer median 58Top quartile

Are you above the peer median - or leaving relationship growth on the table?

Identify

?

Activate

?

Expand

?

Retain

?

Your #1 Growth Opportunity

Revealed with your results

Private · Personalized · Executive-ready
Featured in
  • ICBA
  • Datos Insights

Ready to build stronger commercial banking relationships?

Tell us about your institution and your growth priorities. We’ll show you how Onsetto can help build stronger primary business banking relationships.

Start the conversation

Tell us a little about you and your institution.

Contact details

We’ll follow up to coordinate a time that works for you.

Not ready for a conversation? Benchmark your bank →